Refund policy

Refunds 

If there is an issue with quality, damage, missing or wrong items please contact us immediately. Please note that photos of the product as well as the shipping materials will be requested. All products must be maintained in its original form. For example, if product was received frozen, please keep frozen and if it was received fresh, please refrigerate.

Email support@goldfishseafoodcorp.com

Call/Text 626-540-8346

Once your request is received and inspected, we will send you an email to notify you that we have received your wish for a refund. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 

Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at support@goldfishseafoodcorp.com.